DATE: Tuesday 5 November 2019 | TIME: 14h to 17h CET | VENUE: IFTF Auditorium in Expo Haarlemmermeer, 2151 SB Vijfhuizen, the Netherlands.
|14.00-14.05||Welcome by Richard Fox, Union Fleurs President|
|14.05-14.45||Keynote: What makes customers tick?
Martin de Munnik, Co-founder and CCO Neurensics
|14.45-14.55||Getting flowers & plants at the top of European consumers’ minds
Dennis van der Lubbe, Managing Director Flower Council of Holland
|14.55-15.20||Networking coffee break|
|15.20-16.00||Keynote: Customer Driven Innovation : Redefining flower sales in the digital age
Phill Burton, COO Bloom & Wild
|16.00-16.55||Panel Discussion: “Customer Dynamics”
Confirmed panellists so far:
> Kate Penn, CEO Society of American Florists
> Dennis van der Lubbe, Managing Director Flower Council of Holland
|16.55-17.00||Conclusions & closing|
|17.00-18.00||Drinks & Networking|